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Who do I see?
NHS Pharmacy First Scotland is an NHS service provided by your local community pharmacy.
If you have a minor illness, a pharmacy is the first place you should go for advice.
You do not usually need an appointment and you can go to any pharmacy.
To request a routine appointment:
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Please note that our phone lines are busiest between 8:30am and 10:00am, and we ask that if the matter is not urgent you call after this time.
If you need to be seen urgently please make this clear to the receptionist. If there are no available appointment slots we may offer you a telephone appoointment.
This appointment may not be with the doctor you normally see.
Call 01463 710222 from 8:30am Monday to Friday
Please note that we are unable to see patients without an appointment and we do not accept walk ins.
Call the surgery on 01463 710222 to make an appointment
Telephone appointment slots are available daily to discuss test results or if you require advice from a doctor. Telephone appointment slots are also available with the practice nurses.
If you cannot attend your appointment for any reason, please let us know as soon as possible, preferably giving at least 24 hours notice so we can then offer the appointment to someone else.
To cancel your appointment:
If you repeatedly fail to attend appointments, you may be removed from our Practice list and you will be required to find an alternative doctor to register with. If you are late for an appointment, we cannot guarantee that you will be seen.
Click here for our DNA (Did Not Attend) Policy
If you think a home visit might be required, please place a request before 10am whenever possible as this allows the doctors to prioritise patients accordingly. Late requests often lead to disruption of the appointment system and excessive waiting times for others.
Click here for more information about when a home visit might be appropriate.
Occasionally GP’s need to make video recordings of some of their surgeries in order that their consultation skills can be assessed. No consultation will be recorded without your approval in writing.
We may also have junior doctors on a four month attachment along with students from medical school training at the surgery. All of these individuals are fully supervised and you will always be asked prior to your consultation if you are happy for them to sit in on your appointment.
