To request a routine appointment:<\/p>\n
You may not always require to see a GP.\u00a0 We have a variety of clinical staff who may be able to deal with your medical condition or queries.\u00a0 Our clinical Team includes an experienced Advanced Nurse Practitioner, Practice Nurse & Treatment Room Nurses.<\/p>\n
Our reception staff will try to assist you in being seen by the most appropriate person.\u00a0 As part of this process,\u00a0 the GPs have asked the reception staff to briefly enquire about the reason that an approintment is required.<\/strong><\/p>\n We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.<\/p>\n To request an urgent appointment please telephone the surgery on 01651 843468\u00a0as soon as possible after 8:30am so that an urgent appointment can be made.<\/p>\n Every day, a duty doctor is available for emergency calls between 8am to 6pm.<\/p>\n When you get in touch, we\u2019ll ask what you need help with.<\/p>\n We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.<\/p>\n To speak to a doctor please telephone the surgery to book a telephone consultation.<\/p>\n In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many\u00a0conditions and you may be seen more quickly.<\/p>\n An Advanced\u00a0 Nurse Pracitioner is an experienced specialist nurse who is able to examine, diagnose and prescribe for some of the most common conditions in General Practice. It may be more appropriate to see the Advanced Nurse Practitioner than a GP.\u00a0 The receptionists are able to confirm conditions that are suitable to be seen by the Advanced Nurse Practitioner.<\/p>\n If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.<\/p>\n To cancel your appointment:<\/p>\n TO USE THIS SERVICE – YOU MUST HAVE A PRE BOOKED VIDEO APPOINTMENT, BOOKED VIA THE PRACTICE.<\/strong><\/p>\n An appointment by video from your home or wherever is convenient to you.\u00a0 The GP will let you know when your appointment is.\u00a0 When instructed, please use the following link to start your call.<\/p>\n *To access the system you must do so via either Google Chrome or Safari*<\/strong>.<\/p>\n NB – You will have access to the virtual waiting room at all times.\u00a0\u00a0\u00a0\u00a0 However,\u00a0without an appointment from the GP, no one will connect with you for a consultation.<\/strong><\/p>\n More information about NHS Near Me use in NHS Scotland and in NHS Grampian is available by clicking on the following links:\u00a0NHS Scotland Near Me information<\/a><\/p>\n For Technical Requirements to run an NHS Near Me video call click here:\u00a0Technical Requirements<\/a><\/p>\n
\nUrgent Appointments<\/h2>\n
\nTelephone Access<\/h2>\n
\nPractice Nurses<\/h2>\n
\nAdvanced Nurse Practitioner<\/h2>\n
\nCancelling or Changing an Appointment<\/h2>\n
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\nVideo Call (Attend Anywhere\/Near Me)<\/h2>\n
Click here to start a video call<\/a><\/h3>\n