Thurso & Halkirk Medical Practice
Princes Street Surgery, 69 Princes Street, Thurso, Caithness, KW14 7DH
Telephone: 01847 895986
Sorry, we're closed
See our other locations
Halkirk, Caithness, KW12 6YN | Telephone: 01847 831203
Princes Street Surgery, 69 Princes Street, Thurso, Caithness, KW14 7DH
Telephone: 01847 895986
Sorry, we're closed
See our other locations
Halkirk, Caithness, KW12 6YN | Telephone: 01847 831203
Who do I see?
There is a minimum wait of 2 weeks for a routine appointment. To book a routine appointment please
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
If you feel that your condition is urgent and requires to be seen before a routine appointment you will be placed on the triage list. Reception staff will ask for a brief description of why you are calling and ask for your contact number. The triage nurse will then call you back and offer advice, treatment or an appointment with the clinician they feel is most appropriate.
Triage should not be used for ongoing problems unless your symptoms have deteriorated.
Every week more than 16 patients fail to attend for booked appointments with the doctor or nurse. This wastes the equivalent of one doctor’s complete surgery. Please ensure that you always cancel your appointment if you cannot attend.
To cancel your appointment:
GP Near Me is a service which allows you to you have a video consultation at home or wherever you are. Video appointments are not suitable for every type of appointment, so the Practice will advise you when it can be used.
If this is the first time you have used the GP Near Me service, please click here for more information.
If you have used the service before and are ready to start your video consultation press the link below:
Home visits are for patients who are bedbound, terminally ill or would come to serious harm if moved. If you think you require a home visit please call the surgery before 10:30 am.
You will be placed on the triage call back list and the nurse will call you back.
Patients do not have an automatic right to a home visit.
We offer an early morning and an evening surgery for all our patients, every week from 7.30am to 8.30am and from 5.30pm to 6.30pm on a Thursday in the Princes Street Surgery.
If you call the surgery between the hours of 7.30am and 8.00am, you will be put through to NHS24 as before.
We aim to provide efficient access to medical care for all our patients, but the demand for appointments often results in frustrated patients and stressed doctors and surgery staff. For this reason we have made some positive and helpful changes to our appointments system (see section on Practice Nurse Triage).
Do I Really Need To Be Seen?
You may find a telephone consultation useful if you do not think an examination will be required or if you want to discuss some test results or medication. These appointments are particularly useful if you have young children or a carer or you are working during surgery hours.
You may also sometimes feel that the receptionist asks too many questions! Please remember that the receptionists are your link with the rest of the practice and they will try to ensure that you get the most appropriate type of appointment for your needs. The more information you are able to give them, the better they will be able to assist you. Any information they ask from you is treated with the strictest confidence. For example, the receptionist may ask you if your problem is something that the doctor or nurse could deal with over the phone or is it something that they need to see.
