{"id":1137,"date":"2026-08-03T19:08:20","date_gmt":"2026-08-03T18:08:20","guid":{"rendered":"https:\/\/surgeryweb-scot.org.uk\/40224\/?page_id=1137"},"modified":"2026-08-03T19:08:20","modified_gmt":"2026-08-03T18:08:20","slug":"money-welfare-and-housing","status":"publish","type":"page","link":"https:\/\/surgeryweb-scot.org.uk\/40224\/money-welfare-and-housing\/","title":{"rendered":"Money, Welfare and Housing"},"content":{"rendered":"<p>Provide support and information,Help to find accommodation in a crisis or something more long-term,Help with keeping your accommodation\/tenancy.<\/p>\n<p><strong>Money, Welfare Advice, Housing, Homelessness<\/strong><\/p>\n<p><strong>The Relationship Helpline from The Spark<\/strong><\/p>\n<p>Freephone 0808 802 2088<\/p>\n<p><a title=\"The Spark\" href=\"https:\/\/www.thespark.org.uk\/relationship-support-parents-families\/the-relationship-helpline\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.thespark.org.uk\/relationship-support-parents-families\/the-relationship-helpline\/<\/a><\/p>\n<p>For couples and individuals, parents and families.<\/p>\n<p>More focussed counselling and support also available free of charge through the helpline.<\/p>\n<p>Problems they support with are wide ranging including:<\/p>\n<ul>\n<li>relationship difficulties with a partner<\/li>\n<li>conflict between siblings or parent-child conflict<\/li>\n<li>relationship problems with family members or friends<\/li>\n<li>impact of relationships on mental health<\/li>\n<li>bullying in the workplace<\/li>\n<li>separation or divorce<\/li>\n<li>impact of disability caring responsibilities or chronic ill health<\/li>\n<li>impact of Covid 19 fears, lockdown, stress and\/or isolation on relationships.<\/li>\n<\/ul>\n<p><strong>Age UK Scotland\u00a0<\/strong><\/p>\n<p>Provide a general helpline with advice on benefits and entitlements, local services and opportunities, social care and funding opportunities and housing and legal issues like Power of Attorney. They also provide a friendship\u00a0 line\u00a0 and a Good Day Call\u201d service which is \u00a0a daily call to provide older people and their families security and support. All of this can be reached via the website or on telephone number \u00a00800 12 44 222.<\/p>\n<p><strong><a title=\"Age UK Scotland\" href=\"https:\/\/www.ageuk.org.uk\/scotland\/what-we-do\/tackling-loneliness\/age-scotland-helpline\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.ageuk.org.uk\/scotland\/what-we-do\/tackling-loneliness\/age-scotland-helpline\/<\/a><\/strong><\/p>\n<p><strong>Power Of Attorney Information:<\/strong><\/p>\n<p>Some patients are being advised by solicitors or other organisations to contact the practice for examinations and certificates of competency. There are other alternatives than a GP examination, especially if there is no concern about competency, and we would prefer to keep our appointments\u00a0free for NHS activities if possible. Please read the word document linked here for further information.<\/p>\n<p><i class=\"icon-word\"><\/i><a href=\"https:\/\/surgeryweb-scot.org.uk\/40224\/wp-content\/uploads\/2026\/08\/POA-.docx\">POA Requests<\/a><\/p>\n<hr \/>\n<p><strong>Working4U<\/strong> in West Dunbartonshire &#8211; is a service which supports people who are unemployed helping return to work, providing assistance with benefits and debt, learning, digital literacy and preparation for work call on 01389 738296 or visit the website.<\/p>\n<p><strong><a href=\"https:\/\/www.west-dunbarton.gov.uk\/jobs-and-training\/working4u\/what-is-working4u\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.west-dunbarton.gov.uk\/jobs-and-training\/working4u\/what-is-working4u\/<\/a><\/strong><\/p>\n<p><strong>Clydebank Social Work<\/strong> team can be contacted for information on many matters\u00a0 including advice about home care, residential and nursing homes, self directed support, respite and short breaks, community alarm and telecare, children at risk, adoption and fostering, applying for a Blue Badge, Adapting your home and generally assessing your needs. The website is at www.west-dunbarton.gov.uk\/health-social-care\/ For the Old Kilpatrick Dalmuir and Clydebank areas call the Adult &amp; Older People Integrated team on 01389 811 760, Mental Health Duty Social work on 0141941 4400 or the community hospital discharge team on 01389 828220. You can report a child at risk by calling 0141 562 8800. Another useful contact is Learning Disability Services 118-120 Dumbarton Road, Clydebank G81 1UG Tel: 0141 562 2333 or 0141 562 2334. In case of an emergency outwith office hours Glasgow and Partners Emergency Social Work Service Tel: 0300 343 1505<\/p>\n<p><strong>West Dunbartonshire Citizens Advice Bureau (CAB)<\/strong> Clydebank\u00a0 Social Economy Centre,63 Kilbowie Road,Clydebank G81 1BL Help with:Benefits, Debt and Money advice, Consumer issues,Work-related problems , Housing problems,Relationships Tel: 0141 435 7590 <a href=\"http:\/\/www.citizensadvice.org.uk\/scotland\" target=\"_blank\" rel=\"noopener noreferrer\">www.citizensadvice.org.uk\/scotland<\/a><\/p>\n<p><strong>CAB Energy Advice<\/strong> &#8211; save money, disconnection, fuel debt, grants for boilers, know your rights. Email Linsey Close\u00a0 energy advice officer Clydebank: <a href=\"mailto:linsey@wdcab.co.uk\" target=\"_blank\" rel=\"noopener noreferrer\">linsey@wdcab.co.uk<\/a><\/p>\n<p><strong>Clydebank Independent Resource Centre:<\/strong> Money advice, Debts, Benefits Checks, Welfare Issues: 627 Dumbarton Road, Dalmuir, Clydebank, G81 4ET Tel: 0141 951 4040<\/p>\n<p><strong>Centre 81 Welfare Advice\u00a0 Drop-In at Centre 81 on the last Thursday of the month <\/strong>( Thurs\u00a025th \u00a0October, Thurs 29th November 2018)at\u00a0 Centre 81, <span class=\"LrzXr\">2-16 Braes Ave, Whitecrook, Clydebank G81 1DP<\/span><strong><span class=\"LrzXr\"> 0141 553 7070.<\/span><\/strong><\/p>\n<p><strong><span class=\"LrzXr\">Working Health Services Scotland Health and Wellbeing<\/span><\/strong><\/p>\n<p><span class=\"LrzXr\">Free, confidential service for people who are either self employed or working in a company with less than 250 employees.This service aims to support\u00a0 people with an injury or condition which they feel impacts on their work, and supports them to remain at work, avoiding absence. You may be referred to Physiotherapy, Counselling, Occupational Therapy.<\/span><\/p>\n<p><strong><span class=\"LrzXr\"><a href=\"https:\/\/healthyworkinglives.scot\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/healthyworkinglives.scot\/<\/a><\/span><\/strong><\/p>\n<p><strong><span class=\"LrzXr\">FREE Bikes at Centre81 <\/span><\/strong><span class=\"LrzXr\">They also have free bikes, maintenance workshops, bike swaps, and can give you a secondhand bike and setup ( subject to availability<\/span><span class=\"LrzXr\"> )<strong>0141 553 7070.<\/strong><\/span><\/p>\n<p><span class=\"LrzXr\">Clydebank Jobcentre Plus 627 Dumbarton Road, Clydebank. G81 4ET \u00a0Tel: 0141 951 4040\u00a0to find out about the benefits and support you\u2019re entitled to including; Tax Credits, National Insurance Contributions,Universal Credit, Income Support, Jobseekers Allowance, Contributions based Jobseekers Allowance, ESA and Pension Credit.<\/span><\/p>\n<p><span class=\"LrzXr\">Make sure you know\u00a0 what you are entitled to so you can claim as soon as you need to- claims\u00a0may be unlikely to be backdated<\/span><\/p>\n<p><strong>Food Distribution Centre<\/strong>:\u00a0 known as &#8220;the Foodbank&#8221; West Dunbartonshire Community Foodshare are providing food parcels for those in need &#8211; Fridays 1pm &#8211; 2.30pm At\u00a0The Hub Community Centre Clydebank\u00a0Tel:01389 764135 <a href=\"mailto:wdcommunityfoodshare@outlook.com\">wdcommunityfoodshare@outlook.com<\/a><\/p>\n<p><strong>The foodbank service is entirely confidential<\/strong>&#8211; <strong>your details are not stored or shared with anyone\u00a0<\/strong>&#8211; just\u00a0 initials and a local area- so this does not conflict with benefits.<\/p>\n<p>People can sometimes\u00a0feel too embarrassed to access this service but it is there for the times that people need it- for all kinds of reasons. Many people use this service- more than 8000 in West Dunbartonshire- so you will not be alone.<\/p>\n<p>Even people who are working attend the foodbank as they also\u00a0can struggle to make ends meet-\u00a0and a\u00a0few days supply of food tides them over.<\/p>\n<p>There are also cooking lessons available- learn how to cook low cost nutritious meals and get a free recipe book.Also\u00a0learn about planting and growing herbs and vegetables to use in home cooking.<\/p>\n<p>Through the food bank you can also access the <strong>School Uniform Bank <\/strong>which provides uniforms, bags, jackets and shoes to those in need.01389 764135<\/p>\n<p><strong>School Holiday Brunch Bags- <\/strong>breakfast and lunch bags weekly during school holidays, for those who would normally access Breakfast clubs and school lunches.01389 764135<\/p>\n<p><strong>The Recycle Room <\/strong>provide free recycled clothes, children&#8217;s and baby clothes furniture household items, half used paint pots ,toys, bikes, cots, prams, just about anything even\u00a0 second hand quality beds or sofas\u00a0 can be arranged.\u00a0<a title=\"https:\/\/www.facebook.com\/therecycleroom1\/?locale=en_GB\" href=\"https:\/\/www.facebook.com\/therecycleroom1\/?locale=en_GB\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.facebook.com\/therecycleroom1\/?locale=en_GB<\/a>\u00a0For info email <a href=\"mailto:recycleroom1@gmail.com\">recycleroom1@gmail.com<\/a>\u00a0to donate or come and take away- its free ( you may leave a donation if you wish to support this fantastic resource)<\/p>\n<p><strong>Money Advice Scotland Helpline<\/strong> 0800 731 4722 A helpline that provides access to free confidential and independent advice on how to deal with debt problems. Opening Hours: Monday to Friday 9am &#8211; 6pm<\/p>\n<p><strong>Glasgow&#8217;s Golden Generation<\/strong> Welfare Officer Emma Kelman delighted the give comprehensive welfare and benefits advice to the over 65&#8217;s and can be contacted via her office on 0141 221 9924 <a href=\"http:\/\/www.glasgowgg.org.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.glasgowgg.org.uk<\/a><\/p>\n<p><strong>National Debtline<\/strong> <a href=\"http:\/\/www.nationaldebtline.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.nationaldebtline.org<\/a> Tel: 0808 808 4000 A national helpline that provides free confidential and independent advice on how to deal with debt problems. Opening Hours: Monday to Friday 9am &#8211; 8pm and Saturday 9.30-1pm.<\/p>\n<p><strong>Dalmuir Credit Union\u00a0<\/strong>Credit unions offer an alternative to borrowing from, or saving with national banks. Credit unions are owned and democratically controlled by it&#8217;s members and offer a range of financial services including loans and savings accounts. Many Credit unions are willing to offer loans to members even when they have been turned down by banks. Tel:0141 952 3776\u00a0 website: <a title=\"https:\/\/dalmuircreditunion.co.uk\/\" href=\"https:\/\/dalmuircreditunion.co.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/dalmuircreditunion.co.uk\/<\/a><\/p>\n<p>Stepchange Debt Charity <a title=\"https:\/\/www.stepchange.org\/\" href=\"https:\/\/www.stepchange.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.stepchange.org\/<\/a>\u00a0 \u00a00800 138 1111 with comprehensive telephone online debt advice.<\/p>\n<p><strong>Glasgow Care Foundation<\/strong> Can support families or individuals with basic household goods Tel:0141 445 2736\u00a0\u00a0<a href=\"http:\/\/glasgowcarefoundation.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/glasgowcarefoundation.org\/<\/a><\/p>\n<p><strong>Crisis Grant or Community Care Grant Scottish Welfare Fund one off help &#8211; conditions apply<\/strong><\/p>\n<p><strong>Crisis Grant For people on benefits\u00a0 or low income. <\/strong>Grants may be available in exceptional situations facing a crisis such as\u00a0 disaster or emergency, fire, flood, theft, or being unable to afford transport to visit a sick child\u00a0 in hospital- these are examples <strong>Community Care Grant <\/strong>can help people leaving care to live on their own, to stay in their own home, and families facing exceptional pressure in need of essential household items.\u00a0 to apply see website\u00a0<a title=\"https:\/\/www.mygov.scot\/scottish-welfare-fund\" href=\"https:\/\/www.mygov.scot\/scottish-welfare-fund\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.mygov.scot\/scottish-welfare-fund<\/a><\/p>\n<hr \/>\n<h2>Housing Issues<\/h2>\n<p><strong>Homeless Service Turning Point 0141 420 1929 24\/7 helpline<\/strong><\/p>\n<p>Service for rough sleepers or homeless people in Glasgow A residential unit is also available for those in immediate crisis needing social and health care support. No referral necessary.24 hour service provided over the festive period.<\/p>\n<p><strong><a title=\"http:\/\/www.simonscotland.org\/staywarmstaysafe\/winter-night-shelter-glasgow\/\" href=\"http:\/\/www.simonscotland.org\/staywarmstaysafe\/winter-night-shelter-glasgow\/\" target=\"_blank\" rel=\"noopener noreferrer\">Winter night shelter<\/a>\u00a0 \u00a0Telephone\u00a0\u00a0\u00a0\u00a0\u00a007555 591 466\u00a0\u00a0 Email\u00a0\u00a0\u00a0\u00a0\u00a0<a href=\"mailto:gwns@glasgowcitymission.com\">gwns@glasgowcitymission.com<\/a><\/strong><\/p>\n<p><a title=\"http:\/\/www.simonscotland.org\/staywarmstaysafe\/winter-night-shelter-glasgow\/\" href=\"http:\/\/www.simonscotland.org\/staywarmstaysafe\/winter-night-shelter-glasgow\/\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/www.simonscotland.org\/staywarmstaysafe\/winter-night-shelter-glasgow\/<\/a><\/p>\n<p><strong>Shelter Scotland <\/strong>provide housing advice for anyone, homeless or homeowner.<\/p>\n<p>You don&#8217;t have to be living on the street to be homeless. You may be sleeping on a friend&#8217;s sofa, staying in a hostel, or living in overcrowded or unsuitable accommodation.<\/p>\n<p><a title=\"https:\/\/scotland.shelter.org.uk\/\" href=\"https:\/\/scotland.shelter.org.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/scotland.shelter.org.uk\/<\/a><\/p>\n<p><strong>In an emergency find out information on emergency accommodation here:<\/strong><\/p>\n<p><a title=\"https:\/\/scotland.shelter.org.uk\/get_advice\/advice_topics\/homelessness\/in_an_emergency\" href=\"https:\/\/scotland.shelter.org.uk\/get_advice\/advice_topics\/homelessness\/in_an_emergency\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/scotland.shelter.org.uk\/get_advice\/advice_topics\/homelessness\/in_an_emergency<\/a><\/p>\n<p><a title=\"https:\/\/www.simonscotland.org\/\" href=\"https:\/\/www.simonscotland.org\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>The Simon Community<\/strong><\/a><\/p>\n<p>Glasgow Helpline: 0800 027 7466 open 24 hours, free from landlines<\/p>\n<p>Provide support and information,\u00a0Help to find accommodation in a crisis or something more long-term ,Help with keeping your accommodation\/tenancy, and more.<\/p>\n<p>The Hub,<br \/>\n72 London Road,<br \/>\nGlasgow. G1 5NP<br \/>\nT: 0141 552 4164<br \/>\nT: 0800 027 7466<\/p>\n<p><a href=\"https:\/\/www.simonscotland.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.simonscotland.org\/<\/a><\/p>\n<p><strong>Street Connect <\/strong>supports homeless people and supports people in recovery from life controlling issues.<\/p>\n<p><strong>They offer Cafe drop- ins Friday 130-4pm ( free food , tea, coffee)<\/strong><\/p>\n<p><strong>Recovery Groups Mondays 1230-3pm ( free food , tea , coffee)<\/strong><\/p>\n<p><strong>One to one support, rehab referals, aftercare support, street work,community detox<\/strong><\/p>\n<p><strong>\u00a0at Dalmuir Community education Centre, Duntocher Road, G81 4RQ<\/strong><\/p>\n<p><strong>\u00a0for more info call 07840 304 637\u00a0 email craig@streetconnect.co.uk<\/strong><\/p>\n<p><strong>See also Glasgow City Mission:\u00a0<\/strong>provide\u00a0information and support for issues such as: homelessness, addiction, poverty, family breakdown, prostitution, emotional issues, fleeing persecution overseas and now seeking asylum\u00a0&#8211; or maybe all of these.<\/p>\n<p><a title=\"https:\/\/www.glasgowcitymission.com\/about-us\/what-we-do\/\" href=\"https:\/\/www.glasgowcitymission.com\/about-us\/what-we-do\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.glasgowcitymission.com\/about-us\/what-we-do\/<\/a><\/p>\n<p><strong>Clydebank Housing Association<\/strong> 77-83 Kilbowie Road, Clydebank G81 1BL Tel: 0141 941 1044 Apply for housing online at\u00a0 <a href=\"http:\/\/www.clydebank-ha.org.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.clydebank-ha.org.uk<\/a><\/p>\n<p><strong>Positive Action on Housing:<\/strong> An anti-racist , homelessness and human rights charity dedicated to supporting refugees and migrants to rebuild their lives. Support, welfare advice, crisis loans, emergency accommodation, employment support Tel:0141 353 2220 or email: <a href=\"mailto:home@positiveactionh.org\" target=\"_blank\" rel=\"noopener noreferrer\">home@positiveactionh.org<\/a>\u00a0 \u00a0website <a title=\"https:\/\/www.positiveactionh.org\/\" href=\"https:\/\/www.positiveactionh.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.positiveactionh.org\/<\/a><\/p>\n<p><strong>Scottish Refugee Council<\/strong> Telephone Advice Service 0141 223 7979 Advice and support for refugees and people seeking asylum in the UK<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Provide support and information,Help to find accommodation in a crisis or something more long-term,Help with keeping your accommodation\/tenancy. Money, Welfare [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1137","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/surgeryweb-scot.org.uk\/40224\/wp-json\/wp\/v2\/pages\/1137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/surgeryweb-scot.org.uk\/40224\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/surgeryweb-scot.org.uk\/40224\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/surgeryweb-scot.org.uk\/40224\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/surgeryweb-scot.org.uk\/40224\/wp-json\/wp\/v2\/comments?post=1137"}],"version-history":[{"count":0,"href":"https:\/\/surgeryweb-scot.org.uk\/40224\/wp-json\/wp\/v2\/pages\/1137\/revisions"}],"wp:attachment":[{"href":"https:\/\/surgeryweb-scot.org.uk\/40224\/wp-json\/wp\/v2\/media?parent=1137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}